Hi, I'm Aparna Singh - Product Management | Product Strategy & Operations | Investor
I'm driven by building and scaling impactful platforms, especially in customer experience. I thrive on translating complex customer needs into actionable roadmaps and excel in fostering cross-functional collaboration to solve intricate problems and achieve ambitious growth.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Led product strategy and global product initiatives at Google, driving significant growth.
Currently leading product for Gusto's CX Platform, transforming customer experience.
Can help others by sharing strategic guidance on CX platform development and data-driven product growth.
🚀 Career trajectory
Early Career at Google
Began with foundational roles in Account Associate and Data Analyst positions, building a strong analytical and customer understanding base.
✦ Data Analysis
✦ Account Management
✦ Customer Satisfaction
Product Leadership at Google
Transitioned into Global Product Lead roles, honing skills in product strategy, roadmap development, and cross-functional team leadership.
✦ Product Management
✦ Product Strategy
✦ Global Leadership
CX Platform Leadership
Currently leading product for Gusto's CX Platform, focusing on enhancing customer experience through innovative solutions.
✦ Customer Experience
✦ Product Leadership
✦ SaaS
💪🏻 Superpowers
CX Platform Architect
Transforming customer experience through strategic product development.
✦ Leading product strategy for Gusto's CX Platform.
✦ Translating customer insights into actionable product roadmaps.
✦ Driving operational efficiency in customer-facing systems.
Growth Engine
Proven ability to drive revenue and user growth with data-informed strategies.
✦ Drove revenue and profit growth in previous roles.
✦ Expertise in market and customer segmentation.
✦ Skilled in developing and executing go-to-market strategies.
Data-Driven Innovator
Leveraging analytics and machine learning for product innovation.
✦ Deep experience in data analysis and business intelligence.
✦ Applying ML Ops principles to enhance product capabilities.
✦ Utilizing quantitative analytics for performance optimization.
I'm excited about
✦ Discovering emerging trends in customer experience technology.
✦ Connecting with forward-thinking product leaders and innovators.
✦ Exploring opportunities to collaborate on impactful B2B SaaS solutions.
I can help with
✦ Provide strategic guidance on customer experience platform development.
✦ Share insights on leveraging data analytics for product growth.
✦ Offer expertise in scaling product operations and go-to-market strategies.
I would love your help on
✦ Connections with leaders in the creator economy space.
✦ Introductions to early-stage startups focused on AI in CX.
✦ Insights into innovative customer loyalty program strategies.
