Hi, I'm Traci Cappiello - Program Manager, Chief of Staff Office, Core Experience at Google
I'm driven by scaling global initiatives and fostering community, fueled by a decade at Google. Now, I'm pursuing my MSW to blend tech's power with deep human understanding, thriving where operational rigor meets social impact and empathetic design.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Led global community engagement for over 150 million Local Guides at Google.
Currently pursuing an MSW to integrate deep empathy and human-centric approaches into tech leadership.
Can help shape organizational culture to foster deeper team connection and alignment.
🚀 Career trajectory
Community Building at Scale
Grew expertise in customer engagement and community management within Google Maps.
✦ Program Management
✦ Community Engagement
✦ Google Maps
Strategic Operations & Governance
Moved into leadership roles focusing on organizational strategy, culture, and program oversight.
✦ Chief of Staff
✦ Organizational Strategy
✦ Program Management
Human-Centric Tech Leadership
Currently pursuing an MSW part-time to blend operational expertise with social impact.
✦ Social Work
✦ Human-Centric Design
✦ Future of Tech
💪🏻 Superpowers
Global Community Architect
Scales communities to massive global impact
✦ Led engagement strategies for over 150M Local Guides worldwide.
✦ Drove accessibility campaigns, yielding 51M+ contributions in six weeks.
✦ Improved Google Maps for 1 billion users through inclusive product growth.
Strategic Operations Orchestrator
Transforms organizational effectiveness through programs
✦ Managed a $4M annual budget for large-scale global programs.
✦ Developed strategic governance and culture for 1,400-person organizations.
✦ Ensured internal team engagement mirrored external user connection.
Empathy-Driven Innovator
Pioneers human-centric solutions in tech
✦ Transitioning to an MSW to deepen understanding of human needs.
✦ Seeks to infuse empathetic design into product and community strategies.
✦ Believes technology's future hinges on human-centric thinking.
I'm excited about
✦ Discovering leadership roles that bridge operational excellence and social impact.
✦ Connecting with forward-thinking individuals passionate about empathetic technology.
✦ Exploring opportunities to apply a unique blend of tech scaling and human understanding.
I can help with
✦ Provide strategic guidance on scaling community engagement initiatives.
✦ Offer insights into building inclusive and accessible product experiences.
✦ Help shape organizational culture to foster deeper team connection and alignment.
I would love your help on
✦ Connecting with leaders in the social impact technology space.
✦ Exploring opportunities in non-profits or organizations focused on education.
✦ Gaining insights into ethical AI implementation and its societal impact.
