Hi, I'm Tiara S - Enterprise Account Manager at BirchStreet Systems
I'm a B2B SaaS Account Manager driven by a passion for customer success and revenue growth. I thrive in collaborative environments, building strong relationships with clients from startups to Fortune 50 corporations to foster advocacy and achieve mutual success.
At a glance
Curated signals on strengths, focus areas, and how they can help.
Managed enterprise accounts and drove revenue growth at Google.
Focuses on customer and revenue operations for B2B SaaS clients.
Can help others by sharing strategies for customer retention and business growth.
🚀 Career trajectory
Foundational Account Management
Gained early experience in account management, honing relationship-building and sales skills.
✦ Account Management
✦ Sales
Enterprise SaaS Expertise at Google
Managed enterprise accounts within the tech giant, focusing on B2B SaaS solutions.
✦ B2B SaaS
✦ Enterprise Accounts
Startup Growth Leadership
Served as Founding CSM at Fairing, driving customer success in a startup environment.
✦ Founding CSM
✦ Start-ups
✦ Customer Success
Current Role: Strategic Account Management
Currently leading enterprise accounts at BirchStreet Systems, focusing on client retention and growth.
✦ Enterprise Account Manager
✦ BirchStreet Systems
💪🏻 Superpowers
Customer Retention Architect
Building lasting client partnerships that drive revenue.
✦ Develops and executes proactive customer retention strategies.
✦ Fosters strong customer advocacy and loyalty.
✦ Drives business growth through strategic account management.
SaaS Revenue Driver
Optimizing customer and revenue operations for B2B SaaS.
✦ Expertise in B2B SaaS account management.
✦ Focuses on revenue operations and customer success.
✦ Navigates complex organizational structures to ensure growth.
Cross-Functional Collaborator
Bridging gaps between clients and internal teams.
✦ Excels in communication and collaboration.
✦ Works effectively with C-suite executives and various organizational levels.
✦ Eager to learn new industries and improve skills.
I'm excited about
✦ Connecting with industry leaders to exchange insights on customer success strategies.
✦ Exploring opportunities for collaboration in the B2B SaaS ecosystem.
✦ Discovering innovative approaches to revenue operations and account management.
I can help with
✦ Share best practices for B2B SaaS customer retention and advocacy.
✦ Offer insights into managing relationships with enterprise clients.
✦ Provide guidance on scaling customer success operations in fast-paced environments.
I would love your help on
✦ Recommendations for emerging platforms in customer relationship management.
✦ Connections with experts in revenue operations technology.
✦ Insights into unique market trends within the B2B SaaS sector.
